DELIVERY AND TIMELINES POLICY

1. DIGITAL NATURE OF FULFILLMENT

At Pawebzar (legally owned and operated by Sadiam Fraga LLC), all products, services, software access licenses, and agency tools commercialized on our platform are strictly intangible and digital in nature. Consequently, no physical shipping takes place, and no tangible goods will be delivered.

All service fulfillment and deliveries are executed electronically via:

1. Automated email notifications containing technical onboarding intake questionnaires, activation credentials, and portal access links.
2. Deployment, technical configuration, and live publication of website infrastructures and domains on managed cloud servers.
3. Dashboard provisioning and administrative seat allocations.

2. DELIVERY TIMELINES BY SERVICE CATEGORY

2.1. Managed Web Design and Maintenance Services (Start, Pro, Business, Enterprise)

• Estimated Delivery Window: Between one (1) to seven (7) business days, determined by the technical scope of the active plan tier (number of internal pages, custom interactive animations, or third-party pixel and marketing integrations).
• Mandatory Prerequisite (Technical Intake Questionnaire):
  Immediately following successful payment confirmation, our automated systems dispatch an onboarding intake questionnaire to the Client's registered email address to collect essential brand identity assets, copy, logos, color schemes, and media files.
  THE 1-TO-7 BUSINESS DAY TIMELINE COMMENCES STRICTLY ON THE BUSINESS DAY FOLLOWING THE RECEIPT OF 100% OF THE COMPLETED INFORMATION, ASSETS, AND SPECIFICATIONS SUBMITTED BY THE CLIENT.
  Any delay, omission, or partial delivery of assets on the part of the Client shall automatically pause and extend estimated delivery windows without incurring liability on the part of Pawebzar.
• Review and Revision Cycles:
  Upon initial website staging and publication, the Client is notified for review. Included monthly revision requests (copy adjustments, media swaps, or link updates within existing layouts) are processed within an estimated window of twenty-four (24) to seventy-two (72) business hours per submission.

2.2. Website Builder Software Licenses ("Do It Yourself")

• Delivery Timeline: Instantaneous / Immediate (Real-Time).
• Upon checkout completion, our automated billing engine instantly provisions SaaS workspace access, dispatches user login credentials, and sends comprehensive onboarding video guidelines directly to the purchaser’s registered email address.

2.3. Reseller / White-Label Program

• Dashboard Access & Video Training Modules: Instantaneous upon order confirmation.
• Cloned Agency Website Delivery: Estimated delivery within twenty-four (24) hours, contingent upon the Reseller completing the intake submission with their agency branding, logo, color palette, and preferred merchant payment links.
• Client Seat Provisioning (50 or 100 Sub-Accounts): Enabled automatically within the Reseller's administrative workspace upon initial deployment.

2.4. Affiliate Program and VIP Two-Tier Enablement ($27.00 USD)

• Standard Affiliate Registration (Tier 1): Immediate access upon completion of the free registration form.
• VIP Two-Tier Affiliate Enablement: The technical configuration and activation of the two-tier sub-affiliate tracking mechanism is executed within an estimated timeframe of up to twenty-four (24) hours following verified clearance of the one-time $27.00 USD configuration fee.

2.5. Domain Registration and Technical DNS Routing

• Activation Window: Between twenty-four (24) and seventy-two (72) hours following domain name selection and technical DNS validation. This timeframe reflects global Internet DNS propagation and ICANN registry synchronization beyond the direct control of Pawebzar.

3. BUSINESS DAYS AND OPERATIONAL HOURS

For the calculation of technical design, development, maintenance, and support turnaround times:

• Business Days are defined as Monday through Friday, excluding official federal banking holidays in the United States.
• Communications, questionnaires, or revision submissions received outside standard operating hours or during weekends/holidays will begin processing on the following business day.

4. CLIENT RESPONSIBILITIES TO MITIGATE DELAYS

To ensure strict adherence to fulfillment estimates, the Client agrees to:

1. Provide a functional, accurate, and actively monitored email address during the checkout process.
2. Routinely monitor junk, spam, or promotional mail folders to ensure timely receipt of automated onboarding notices and access credentials.
3. Deliver prompt, unambiguous responses to technical inquiries or asset requests issued by our engineering team during website assembly.

5. FORCE MAJEURE AND THIRD-PARTY INFRASTRUCTURE DELAYS

Pawebzar shall not be held liable for delivery delays arising from factors outside its reasonable control, including but not limited to:

• Upstream outages, data center downtime, or systemic failures affecting cloud hosting providers, network backbones, or global domain registries (ICANN/DNS registrars).
• International telecommunications interruptions or critical cybersecurity incidents.
• Prolonged client inactivity, unresponsive communication, or asset delivery failures.

6. OFFICIAL FULFILLMENT INQUIRIES

If you have completed a purchase and have not received your onboarding questionnaire or automated credentials within sixty (60) minutes of checkout, please contact our support department immediately: